FREE WORLDWIDE DELIVERY - 48 HOUR TRACKED AVAILABLE IN THE UK

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FAQs

General

When purchasing online using your credit /debit card, your information is entered into an SSL secure web page.

This information is then SSL-encrypted and sent directly to our credit card provider's network, where your transaction is approved.

This means your credit / debit card information is not stored on any of our servers or passed to 3rd parties.

You do not need to create an account to buy from Pittstop Golf, you can just as easily checkout as guest.

With that in mind, we do have benefits of creating an account such as, fast checkout and early access to promotions and discounts.

Yes. We are pleased to offer a number of currencies to shop with, consisting of: GBP, USD, EUR, CAD, AUD and JPY . To change from GBP, click on the currency drop down at the top right of the page.

Because our standard rate is GBP, if you change to a different desired currency, then your order will be calculated in accordance with the daily exchange rate.

We accept all major credit / debit cards (VISA, Mastercard, AMEX), Apple Pay, Google Pay and PayPal.

We do not accept personal cheques, money orders, direct bank transfers or cash on delivery.

Products

Here at Pittstop Golf we recognise not everybody has the time or money to visit the course/range that's why the majority of our products can be used as efficiently at home as they can be on the course/range.

This could be inside or outside depending on the variant, for example, if you want to practice your putting and the weather isn't great thepressure putter can be used inside or outside on any surface.

Head over to our shop section to see just how you can put these to use.

Of course (pardon the pun).

We have a wide range of products that can be put to practice on the course or at the range such as tees, grips and range finders.

Head over to our shop section to see just how you can put these to use.

We have distribution centres worldwide with a huge range of products and variants.

Some products have different sizes like tees for example and some different colours.

Choose your preferred variant but most importantly remember if a country variant is present please highlight your residing country to ensure the product is shipped from the same country.

shipping and delivery (Express / economy)

When an order is placed, it is processed and fulfilled within 24 hours.

The full process of shipping and delivery can take up to 7 working days.

For express, we aim to have your product(s) with you in the 1-2 working day time frame (UK+EU).

For economy, we aim to have your product(s) with you in the 1-5 working day time frame (Rest of World).

If your order is not with you within this time frame please contact one of the team by using the Contact Us section.

*Please note shipping and delivery may be slightly longer than usual due to COVID-19 restrictions*

We are delighted to be able to offer a 48 Hour Tracked Express Shipping to the UK on selected products [Mon-Fri].

Simply choose the Express Delivery option at checkout.

In short yes. The products located in our Express Delivery tab can be sent to anywhere in the world, with a relevant charge.

The 'economy' shipping will still arrive to most places in the world within 3-7 business days as opposed to our suggested 20 for the rest of the products.

We will provide you with a tracking number via email once your order has been fulfilled and shipped.

You will be able to see your product in transit from the moment you receive the tracking number, giving you accurate and up to date timing.

Shipping and Delivery (Standard)

When an order is placed, it is processed and fulfilled within 24 hours.

The full process of shipping and delivery can take up to 20 working days.

If your order is not with you within this time frame please contact one of the team by using the Contact Us section.

*Please note shipping and delivery may be longer than usual due to COVID-19 restrictions*

Due to our worldwide distribution centres orders may arrive individually.

Please do not panic if one arrives and others take longer.

Please contact us within 7 days of receiving your order.

Please include your order number as well as photographs of the applicable item(s).

We will do our very best to resolve your case as soon as possible.

At Pittstop Golf we aim to provide end to end communication and satisfaction.

We track our own packages through our distribution centres so please allow for the 15-20 working days for delivery.

This being said, we can provide a tracking number on request, if this is something you're interested please contact the team to let them know and they'll have no issues providing you with the information you require.

The prices displayed on our site are tax-free in GBP Sterling.

If your order is below the sum of £135.00, charges are not applicable and we will contact our supplier to mark the value for customs benefit.

If you are charged with customs upon delivery of an item less than the value of £135.00, then please fill out the C285 form as per the gov.uk website to claim your money back.

If your order is over £135.00 and the order is sent from an overseas distribution centre, you will be liable for any costs which are determined by your local customs office.

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